PRIVACY AND SECURITY POLICY

All services provided in our store are owned by NEVI TOURISM AND FOOD TRADE LTD. ŞTİ., registered at Katip Mustafa Çelebi Mah. İstiklal Cad. No:51 Beyoğlu-İstanbul, and operated by our company.

Our company may collect personal data for various purposes. Below, it is explained how and in what way personal data is collected, and how this data is protected.

By filling out various forms and surveys on membership or on our store, members provide certain personal information (such as name-surname, company information, phone number, address, or email addresses), which are collected by our store due to the nature of the business.

Our company may send campaign information, new product information, and promotional offers to customers and members from time to time. Members can choose whether to receive such information when they sign up, can change their choice from the account information section after logging in, or can notify us via the link in the notification message.

Personal information transmitted to our store electronically by our members during the approval process either via the store or by email will not be disclosed to third parties outside the purposes and scope specified by the 'User Agreement' we have with our members.

For the identification of system-related problems and for the rapid resolution of any problems or disputes that may arise regarding the services provided, our company records the IP addresses of its members and uses them. IP addresses can also be used to identify users in a general sense and to collect comprehensive demographic information.

In addition to the purposes and scope specified by the Membership Agreement, our company may also use the requested information to conduct direct marketing by itself or by the persons with whom it cooperates. Personal information may also be used to contact the user when necessary. The information requested by our company and the information provided by the user or the information related to the transactions made through our store may be used in various statistical evaluations, database creation, and market research without disclosing the identity of our members, beyond the purposes and scope specified by the 'Membership Agreement' and by the persons with whom our company cooperates.

Our company is committed to keeping confidential information strictly private and confidential, considering it as an obligation to keep it as a secret, and to take all necessary precautions and to show the necessary care to prevent the confidentiality and to prevent the disclosure of the confidential information, either in whole or in part, to the public domain or unauthorized use or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

There are two things to pay attention to in order to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is only used in accordance with the instructions given during the sales transactions process. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independent of our shopping sites and sent to the relevant bank for inquiry. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or recorded by us, and therefore cannot be passed on to third parties under any circumstances, the possibility of third parties passing on this information is prevented.

The reliability of the payment/invoice/delivery address information of orders placed with credit cards online is audited by our company against Credit Card Fraud. Therefore, it is necessary to verify the accuracy of financial and address/phone information before the orders of customers who shop from our shopping site for the first time can proceed to the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted for verification of this information.

You can access all the information you provide while signing up, and you can change it. If you securely protect your login information, it is not possible for others to access and change the information about you. For this purpose, 128-bit SSL security area is used during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites that have a hotline or customer service service and indicate open address and phone information are preferred more today. In this way, you can get detailed information about all the issues that come to your mind and obtain healthier information about the reliability of the company providing online shopping service.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement only cover our store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In limited cases specified below, our company may disclose the information of users to third parties outside the provisions of this 'Privacy Policy'. These limited cases are as follows;

1. To comply with the obligations imposed by the laws, regulations, etc. issued by the competent legal authority and in force;

2. To fulfill the requirements of the 'Membership Agreement' concluded between our store and the users and to implement them;

3. In case of a request for information about users by the competent administrative and judicial authorities properly;

4. In cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In emails you send to our Customer Service regarding any of your orders, never write your credit card number or password. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.

For any questions and suggestions regarding our privacy policy, you can send an email to [email protected]. You can reach our company with the contact information below.

Company Name: NEVI TOURISM AND FOOD TRADE LTD. ŞTİ.

Address: Katip Mustafa Çelebi Mah. İstiklal Cad. No:51 Beyoğlu İstanbul

Tel: 0534 823 07 65